Clarion Platinum Sound Processor Betriebsanweisung PDF herunterladen (Seite 30)

FAQ

How do I perform a system check?

Some manufactures offer monitoring headphones, which 

can be connected to the processors. The headphones

usually allow listening to the processor microphones and

FM signal in parallel.

Phonak offers a headset checker which has a euro plug. 

Here you can plug in all universal FM receivers or another

receiver over the dedicated adaptor.

The universal FM receivers can also be plugged into an 

audioshoe connected to a hearing instrument. Make sure

there is a battery inside the hearing instrument and that

the hearing instrument is in the FM program.

You can check the MyLink+/ MyLink using headphones 

connected to the headphone output or via a hearing

instrument which is in T-coil mode.

MicroLink CI S can be tested by plugging it into a desktop 

speaker using the blue, blue-red, black or white cable.

See the picture at the top of this page. Make sure there is

a good battery inside the MicroLink CI S.

I performed the listening test but am still not able

to hear the FM signal. What should I do?

Make sure all equipment has a battery and that 

batteries are not exhausted.

When using MLxi, it may be possible that the push button 

is enabled. If so, to activate the MLxi, you must press

the push button for two seconds.

Make sure transmitter and receiver are on the same 

channel. Synchronize the receiver if required.

What do I do if there is static or a poor operating

range?

Make sure the external antenna is attached to SmartLink+ 

or the microphone cable of inspiro is un-wrapped to

have a operating range of about 50 feet (15 meters).

Try another FM channel. Change the FM channel on the 

transmitter. After changing the channel, you need to

synchronize the receiver to the new channel. If required,

test all available channels of the transmitter for an

interference free channel.

In some rare cases, the strong magnetic field of the 

CI coil may interfere with the radio frequency used for

the FM transmission. If changing the channel does not

help to eliminate the static, you may consider a body

worn solution with MicroLink CI S or the MyLink+/MyLink.

The FM level is too soft or too loud

Check if the MLxi has been programmed for the specific 

speech processor. If not, program the MLxi as explained

in the section “programming a receiver with FM

SuccessWare”. When you are using MicroMLxS, check

if the switch is on the recommended position.

As a second step check the mixing ratio of the speech 

processor.

As a third step, you can adjust the internal gain of the 

receiver which can be done by the programming software

FM SuccessWare.

There is a tone every time I switch MLxi On.

This is a normal tone generated by MLxi at every startup. This

tone can be deactivated when you program the MLxi for the

specific processor as described in the section “programming

MLxi/MicroMLxS”.

When Monitoring a receiver, I get “replace audio boot”.

What shall I do?

This only happens when the MLxi has not been programmed

for the specific processor. Then, the feature AutoConnect

is enabled and due to the broader range of input impedance

of CI processors, the MLxi may detect an impedance which

is out of its range. If this message is displayed after Monitoring

it can be ignored. If you want to avoid this message,

please program the MLxi for the specific processor by FM

SuccessWare.

Can I monitor a MicroMLxS, MicroLink Freedom or MyLink?

No. they are Classic FM receivers and do not feature

Monitoring.

What can I do in the case of static when using MyLink+

or MyLink?

The transmission from MyLink+/MyLink to the speech processor

is based on magnetic fields. Any electrical appliance can

generate magnetic fields which are picked up by the T-coil of

the hearing instrument. To eliminate such interferences the

client should avoid these sources of interference or consider an

FM receiver that is directly connected to the speech processor.

For more FAQs please visit:

www.phonak.com/FAQ

Speaker for listening test, e.g. Radio

Shack Mini Amplifier Speaker.

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